Refund Policy

Thank you for shopping with Bloom & Wonder.

We want you to be happy with your purchase. If you are not completely satisfied, please review our return and refund policy below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused and in their original condition.
• Items must be returned in their original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Used products
• Damaged products caused by misuse
• Clearance or final sale items
• Gift cards

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.
• The wrong item was received.

Original shipping charges are non-refundable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the item
• A brief description of the issue

If you have any questions regarding returns or refunds, please contact us:

Email: bloomwondernyc@gmail.com

Response Time: Within 24 hours

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